“We just completed a full house renovation with Damco Kitchens consisting of a new kitchen/main bathroom/en-suite/laundry and numerous other minor structural and cosmetic improvements including complete new flooring and wall/ceiling painting throughout. Every room and every square inch of flooring/walls and ceiling was renovated and upgraded. Having a background in customer service and administration we come from a clear understanding of professional business practices and customer service focus. Damco excelled in all of those qualities.
Without hesitation we would highly commend and recommend Damco Kitchens and all their trades, as they were 5-Star from start to finish.
We originally contacted seven different companies to discuss and quote for our proposed full house renovation. From the start we mentioned that we wished to remain living in our home during renovations. For some companies we received an adverse response and in one instance we were told our quote will be increased by 30% to satisfy our wish to reside in our home. We further explained there were other minor structural and cosmetic renovations we wanted to incorporate into the proposed scope of works as it was our intention to fully renovate and modernize our home within this proposed single project. Once again some companies were not accommodating to our needs. Damco was the ONLY Company out of the seven contacted who listened to what we wished to achieve in our stated scope of proposed works and to their credit, Damco strove to fulfill our wishes.
We met Ajay from Damco on site on a Monday and he took on board our requirements making suggestions as he saw fit. By the following Friday we received a 19-paged fully detailed and itemized proposal. The proposal itemized every costing to each renovated room so that we knew exactly where every dollar was going to.
Once we had signed with Damco we were handed over to their project manager Steve. From our initial meeting with Steve we instantly knew we had a professional and customer focused project manager then on day one of the project starting we knew our initial thoughts about Steve were grossly underestimated. We were greatly impressed by Steve’s communication with us and his understanding to fulfill our wishes and to ensure the project was managed to achieve a quality end result.
Steve understood that we were going to remain living in our home during renovations so that we could move furnishings and cleanup after each trade to make their work less complicated and to Steve’s credit the proposed schedule he developed incorporated our staying in our home with a 3 month finishing date. To our pleasant surprise Steve was able to complete the whole renovation as per the schedule to the day even though he had to deal with the odd trade person going overtime for certain works.
What also greatly impressed us about Steve was his focus on attention to detail. There were several instances where certain completed works were not millimetre perfect and not an issue for us, but to Steve they were not acceptable. In several instances we argued that the item didn’t need rectification but to no avail. Steve would not let it stand. It was refreshing for us to witness such professionalism and attention to detail. Very rare these days to find those exceptional qualities in a person, especially in the building trade.
There simply are too many examples of how Steve as our project manager greatly contributed to our project being enjoyable and stress free, and considering we are talking about a full house renovation with clients living on the work site that says a lot.
All other staff at Damco also helped to ensure that we had an enjoyable adventure on completing our full house renovations. Thanks go out to Jan, Diana and Nik.
On schedule and on budget. Thank you 5-star Damco Kitchens and especially 10-star Ajay and Steve. Thanks to you we will have long lasting found memories of this adventure.”
“Thank you Damco for our amazing kitchen. We are so grateful for all the hard work of your wonderful company.
From the time we first met Ajay & had our initial style meeting at your studio, to meeting Richard our wonderful project manager, who has done exceptional work for us & is super friendly.
Jan & Di are so lovely, it was always so nice chatting to them via email or over the phone to chat about our renovation & talk about the updates.
Greg the cabinetry man is super thorough & very nice, Mick the plasterer has the coolest accent & is fantastic at his job.
The rest of the tradies, like the plumbing, electrical & tiling. Thank you all so much.
We know we are going to love our kitchen forever & hopefully enjoy our family & friends coming over for dinner parties.
Such an incredible transformation for us & our home :).
We are yet to have our panels above our cabinets painted. The painter will be here soon to do that. Then I’ll update the pictures once that is finished.
Matt, Chantelle, Isabella & Mittens Sanderson”
“We recently completed a major renovation with Damco Kitchens, and the experience was nothing short of fantastic. From the initial design phase with AJ and Nick to the flawless execution led by Richard, Greg, and their skilled team, every step of the process was seamless.
The team not only met but exceeded our expectations, installing a new kitchen, butlers pantry, downstairs bathroom, relocating two bathrooms upstairs, and creating a spacious walk-in wardrobe. Living in the home during the renovation posed no challenges as the tradespeople worked collaboratively with us.
A special thanks to AJ for assisting in crafting our dream renovations, and to Richard and his team for their punctuality, top-notch work, and adherence to the schedule, finishing right on time. They were accommodating with changes and tweaks, demonstrating a helpful and customer-centric approach throughout.
Damco Kitchens truly delivers on their commitment to top-quality work and reliability. If you're seeking a team that says what they mean and ensures a smooth process from start to finish, we highly recommend Danco Kitchens. Thank you to Nick, AJ, Richard, Greg, and the entire team for turning our vision into reality!”
